Job Aids

This page contains a number of paper-based job aids that you can use to help organize a critical thinking project.

Job Aid  Description  Action
High Concept
 A high concept is a brief but comprehensive statement of the problem. it is designed to enable you to communicate the key issues and scope of the problem in about 30-35 words. Although brief, high concepts can be difficult to create. This job aid offers a series of questions you can answer to help you focus on the problem's essentials. 
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Problem Classification
 Different kinds of problems need different approaches. This job aid enables you to classify a problem into four categories: straight-forward, complicated, ambiguous and chaotic.

A decision tree walks you through the classification process and a summary chart explains how to approach each type of problem.
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Stakeholder Assessment
 These are two worksheets that help you identify key stakeholders and assess how they will impact your project. The first worksheet is a stakeholder inventory while the second is a detailed assessment of an individual stakeholder.
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Organizational Style
 What kind of organization do you work for? Different organizations value different kinds of solutions. This job aid helps you classify your organization according to two dimensions: flexibility and focus.

It suggests the types of solutions that would be best received for each.
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Culture Impact
 This worksheet is a tool to help you assess the impact of county culture, organizational culture, the situation at hand and the individuals involved on critical thinking for your project.
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Data Collection Planner
This job aid in intended to help you think through and design your data collection plan.
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Clarify the Question
This worksheet is useful in helping you think through implications of the question you are addressing. You can elaborate the question to get a better understanding of implications and scope.
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Decision Matrix
This is an Excel spreadsheet that facilitate the construction of decision matrices.
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 Strategic Communication
This worksheet helps you clarify what you need from the level above you and what your direct reports need from you.
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